Check in time is 3 PM & Check-out time is 10 AM

To receive your access code in advance, please call our central office (808)874-5151 or (888) 315-6453 no more than 24 hours prior to your arrival. Please note your code will start working as of 3 PM.

 
Arrival DayArrival TimeCheck-in InstructionsPhone
Monday – FridayBefore 5:00 PMGo to Pono Kai Resort and call our Guest Service Center to check-in(808) 874-5151 or (888) 315-6453
Saturday & SundayBefore 4:00 PMGo to Pono Kai Resort and call our Guest Service Center to check-in(808) 874-5151 or (888) 315-6453
Monday – FridayAfter 5:00 PMCall to check-in(808) 264-2454 or (800) 841-9776
Saturday & SundayAfter 4:00 PMCall to check-in(808) 264-2454 or (800) 841-9776
On a Major HolidayAnytimeCall us in advance to get the correct check-in procedure for that particular holiday(808) 874-5151 or  (888) 315-6453

Please stop at the Front Desk to get your parking pass and pool key. The Front Desk is open 24 hours.

NOTICE FOR LATE ARRIVALS: Our after-hours contact person is checking-in numerous guests who may have arrived on your same flight and are calling him at the same time. If you reach a busy signal, please leave a message and he will return your call in the order it was received.

Directions from Lihue Airport to the Pono Kai Resort

(Drive time approximately 19 minutes)

  1. Head northwest on Ninini Point St toward HI-51/Kapule Hwy (1.1 mi)
  2. Turn right at HI-51/Kapule Hwy (2.1 mi)
  3. Slight right at HI-56/Kuhio Hwy; Continue to follow Kuhio Hwy (5.6 mi)
  4. Turn right at Pono Kai Resort entrance (4-1250 Kuhio Hwy.)
  5. Turn right in parking lot

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